Privace Policy

5. How do we obtain your data?

Autocares Martínez obtains your data from the following sources:

• The information you provide us when you contract and maintain services with us, both directly and indirectly.
• External sources of information such as newspapers and official bulletins, public records, resolutions of Public Administrations, telephone directories, social networks, and the internet, as well as third-party companies to which you have given consent to transfer your data to credit, financial, and insurance entities.
• In particular, the data we will process includes the following categories: identifying data, banking information, data related to your personal characteristics, academic and professional data, and commercial information.

6. Origin

Personal data is obtained directly from interested parties and our collaborators-transporters. The categories of personal data provided by our collaborators are as follows:

• Identification data.
• Postal or email addresses.
• No particularly protected data is processed.

7. Recipients

Personal data is not transferred to third parties, except by legal requirement or the need to contract some of our collaborators/transporters to carry out the contracted service. No international transfers of data to third countries are made.

As data processors, we have contracted the following service providers, who have committed to complying with the regulatory provisions applicable to data protection at the time of their hiring:

• Public bodies, Tax Agency, Judges and Courts, and, in general, competent authorities, when Autocares Martínez is legally obligated to provide them.
• Google LLC, located at 1600 Amphitheatre Parkway, 94043, Mountain View (California), United States, which provides GSuite services, consisting of cloud computing and email services. You can consult the privacy policy and other legal aspects of this company at the following link: Google Privacy Policy. Google participates and has certified its compliance with the framework of the agreement between the US and the European Union known as Privacy Shield, undertaking to submit all personal information received from EU member countries to the principles derived from the Privacy Shield. You can obtain more information about the Privacy Shield on the US Department of Commerce website: Privacy Shield Information.
• Facebook Ireland, Ltd., located at 4 Grand Canal Square Grand Canal Harbour Dublin 2, Ireland. You can consult the privacy policy and other legal aspects of this company at the following link: Facebook Privacy Policy. Facebook participates and has certified its compliance with the framework of the agreement between the US and the European Union known as Privacy Shield, undertaking to submit all personal information received from EU member countries to the principles derived from the Privacy Shield. You can obtain more information about the Privacy Shield on the US Department of Commerce website: Privacy Shield Information.

In addition to the aforementioned data communications, Autocares Martínez collaborates with some third-party service providers who have access to your personal data and process said data on behalf of Autocares Martínez as a result of their service provision.

Autocares Martínez follows strict criteria for selecting service providers in order to comply with its obligations regarding data protection and undertakes to enter into the corresponding data processing contract with them, imposing, among others, the following obligations: apply appropriate technical and organizational measures; process personal data for the agreed purposes and only in accordance with Autocares Martínez’s documented instructions; and delete or return the data to Autocares Martínez once the services have been completed.

8. Rights

In particular, regardless of the purpose or legal basis under which we process your data, you have the right to:

• Access, Rectification, and Erasure Rights: Interested parties have the right to obtain confirmation as to whether Autocares Martínez is processing personal data concerning them or not. Interested parties have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, request their erasure when, among other reasons, the data are no longer necessary for the purposes for which they were collected.
• Limitation and Objection Rights: In certain circumstances, interested parties may request the limitation of the processing of their data, in which case we will only keep them for the exercise or defense of claims. In certain circumstances and for reasons related to their particular situation, interested parties may object to the processing of their data. Autocares Martínez will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims.

9. Communication and Support Channel

Interested parties may communicate any doubts regarding the processing of their personal data or the interpretation of our policy to the email address info@autocares-martinez.com, attaching a copy of their ID card or equivalent document. Likewise, and especially if you believe that you have not obtained full satisfaction in the exercise of your rights, you may file a complaint with the national supervisory authority by addressing the Spanish Data Protection Agency, C/ Jorge Juan, 6 – 28001 Madrid.

10. Changes in the Privacy Policy

Autocares Martínez reserves the right to modify and/or update the information on data protection when necessary for compliance with the Data Protection Regulation. If any modifications occur, the new text will be published on this page, where you can access the current policy. In each case, the relationship with users will be governed by the rules provided at the precise moment of accessing the website. In any case, we suggest that you review this Privacy Policy from time to time in case of minor changes or the introduction of any interactive improvements, taking advantage of the fact that you will always find it as a permanent information point on our website.